Privacy Policy

Dedication and creativity is what we aim for.

At Shree Nakoda Diamond, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, purchase products, or engage with our services. By accessing our website or placing an order, you agree to the terms described below.

1. Introduction

Shree Nakoda Diamond respects your privacy and is committed to safeguarding your personal data. This policy outlines the type of information we collect, why we collect it, and how we handle it responsibly.

2. Information We Collect

We may collect the following information when you interact with us:

  • Personal Information: Your name, phone number, email, billing and delivery addresses.

  • Payment Details: Card details, UPI, or other payment information (processed securely via third-party providers).

  • Account Information: If you register with us, we collect login credentials and order history.

  • Technical Data: IP address, browser type, device information, cookies, and browsing patterns.

  • Communication Data: Emails, calls, or WhatsApp messages exchanged with us.

3. How We Use Your Information

We use your data for:

  • Processing and delivering your orders.

  • Providing customer support and responding to inquiries.

  • Sending order confirmations, shipping updates, and promotions.

  • Improving our website and enhancing your shopping experience.

  • Preventing fraud, unauthorized access, or misuse of services.

  • Fulfilling legal and regulatory obligations.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Payment Partners: Secure gateways that process your transactions.

  • Delivery Partners: Logistics companies that deliver your orders.

  • Service Providers: IT, marketing, and analytics services.

  • Legal Authorities: If required by law or to protect our rights.

  • Business Successors: In case of merger, acquisition, or restructuring.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Remember your preferences and login details.

  • Improve browsing speed and experience.

  • Analyze website traffic and user behavior.

  • Show personalized offers and advertisements.

You can disable cookies in your browser, but some site features may not function properly.

6. Data Security

We adopt strong security measures to protect your personal information:

  • Encrypted transactions through SSL certificates.

  • Limited access to your personal data by authorized personnel only.

  • Regular monitoring of systems to prevent unauthorized access.

While we take every precaution, no method of online transfer is 100% secure.

7. Your Rights

As our customer, you have the right to:

  • Request access to the personal data we hold about you.

  • Update or correct your information.

  • Request deletion of your account and associated data.

  • Opt-out of receiving promotional emails and SMS.

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of external websites. Please review their policies before providing your information.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in law, technology, or our business practices. Updates will be posted on this page with a revised “Last Updated” date.

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